Ways of Knowing in HCI (PDF) brings together both traditional and new research methods in Human Computer Interaction (HCI). Research methods include observations and interviews, ethnography, grounded theory, and evaluation of digital traces of behavior. Readers will attain an understanding of the type of knowledge every method provides, its disciplinary roots, and how each contributes to understanding users, user behavior, and the perspective of use. The clear explanations, background context, and sample exercises make this a perfect textbook for graduate students, and also a valuable reference for practitioners and researchers. ‘It is an impressive collection in terms of the level of variety and detail.’
Review
“It is an ebook about the different ways in which ‘knowing’ happens in HCI. … it is a remarkable collection in terms of the level of detail and variety. … There are numerous references in each chapter, which are good for those who want to go deeper. … this is a welcome ebook for those with an interest in HCI. It will also be helpful for any kind of research involving users and their experience.” — M. Sasikumar, Computing Reviews, December 2015
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