Technical Communication (8th Canadian Edition) – eBook

About The Author

John M. Lannon

Dr. John Lannon is Professor Emeritus and former Director of Writing at the University of Massachusetts, Dartmouth, where he developed the undergraduate major in professional writing and co-developed the M.A. program in professional writing. He holds a B.S., M.A. & Ph.D. from the University of Massachusetts, Amherst, and received a Fulbright Lectureship and an NDEA Fellowship. John worked 4 years in biomedical science and technology with the U.S. Air Force, and 3 more years in medical laboratories. In addition to 5 textbooks in rhetoric, business communication, and technical communication, he is the author or coauthor of many book reviews, scripted training, environmental publications, and instructional software. He has served as a communications and training consultant in government, business, and education.

Laura J. Gurak

Dr. Laura Gurak is Chair and Professor of the Department of Writing Studies at the University of Minnesota, where she teaches courses in digital literacies, professional and technical communication, and communication research. She received an M.S. in Technical Communication and Ph.D. in Communication and Rhetoric from Rensselaer Polytechnic Institute and is a recipient of the Society for Technical Communication’s Outstanding Article award.

Prior to graduate school, Professor Laura worked as a technical writer for a number of companies; she continues to collaborate with workplace professionals through her department’s Industrial Affiliates Program. In addition to writing 4 great textbooks, she is author of 2 books from Yale University Press, co-editor of 3 edited collections, and author of many commentaries and articles.

Shannon Kelly