COMPTIA A+ Guide to Information Technology Technical Support (11th Edition) – eBook

eBook Details

  • Authors: Jean Andrews, Joy Dark Shelton, Nicholas Pierce
  • File Size: 96 MB
  • Format: PDF
  • Length: 1164 Pages
  • Publisher: Cengage Learning; 11th Edition
  • Publication Date: April 28, 2022
  • Language: English
  • ASIN: B095L7QQBQ
  • ISBN-10: 0357674162, 0357674448, 0357674235, 035767460X
  • ISBN-13: 9780357674161, 9780357674444, 9780357674239, 9780357674604

Original price was: $81.99.Current price is: $17.00.

SKU: comptia-a-guide-to-information-technology-technical-support-11e-ebook Categories: , , Tags: ,

About The Author

Jean Andrews

Jean Andrews

Professor Jean Andrews has more than 3 decades of experience in the computer industry as well as more than 13 years of teaching in the classroom at graduate and undergraduate level. She has worked in a variety of businesses where Jean has written, designed, and supported application software.

Ms. Andrews has also managed a computer repair help desk and handled troubleshooting for wide area networks. She has written numerous ebooks on hardware, software, and the Internet. In addition to the bestselling A+ Guide To It Technical Support, she has also written the A+ Guide To Hardware: Managing, Maintaining And Troubleshooting. She lives in north Georgia.

Joy Dark

Joy Dark

Joy Dark Shelton has worked as a help-desk technician for a corporation with a presence in 29 states, offering first-level service. Her CompTIA A+ and HIT certifications have also come in handy when working as a second-tier technician in hospital IT and as an operations professional building support procedures and structures. Ms. Shelton has taught online IT and English as a second language in the United States and South America as an instructor.

Nicholas Pierce

Using a step-by-step, highly visual approach, Andrews/Dark Shelton/Pierce’s bestselling COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 11th Edition, (PDF) teaches you how to work with users as well as install, maintain, troubleshoot, and network computer hardware and software. Ensuring you are well prepared for 220-1101 and 220-1102 certification exams, each module covers core and advanced topics while emphasizing practical application of current technology, techniques, and industry standards. You will study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, mobile devices, Windows 10, macOS, cloud computing, and Linux. The textbook thoroughly prepares for the certification exam — and your future success as an IT support technician or administrator.

978-0357674161, 978-0357674444, 978-0357674239, 978-0357674604

P.S. We also have the COMPTIA A+ Guide to Information Technology Technical Support, 11E, test bank, instructor manual, and other resources for sale. Contact us.

NOTE: This sale only includes the ebook COMPTIA A+ Guide to Information Technology Technical Support 11th Edition in PDF. No access codes are included.


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