Retailing Management, 11th Edition, underscores the remarkable transformations and evolutions within the retail sector in recent years. Staying true to its market-leading legacy, this edition zeroes in on critical strategic issues, emphasizing financial considerations and effective implementation through merchandise and store management. It provides an in-depth examination of strategic and tactical challenges faced by a diverse range of retailers, from large corporations to small businesses, across both domestic and international markets, and encompasses those that sell both merchandise and services.
The authors focused on five important factors that delineate outstanding retailers:
– Impact of globalization on the retail industry
– Use of big data and analytical methods for decision making
– Issues involved in providing a seamless multichannel experience for customers
– Social media and mobile channels for communicating with customers and enhancing their shopping experience
– Engagement in the overarching emphasis on conscious marketing and corporate social responsibility when making business decisions
The 11th edition unveils refreshed chapter content that delves into “Digital Retailing,” introducing the innovative 7C framework, exploring influencer marketing, and examining the role of AI in retail analytics. It also addresses the profound impact of the COVID-19 pandemic on retail strategies, customer buying behavior, and supply chain management to highlight significant industry disruptions. Furthermore, new case studies featuring Amazon’s Just Walk Out checkout technology, Wayfair’s cutting-edge customer connection tools, and H&M’s digital strategies have been included to ensure the content is up-to-date and relevant.
This textbook stands out as the sole retail management educational resource in the market that includes the integrated digital learning platform, McGraw Hill – Connect. With Connect, students can engage in an interactive experience that reinforces their understanding of essential concepts through application-based activities, video case studies, comprehensive case analyses, marketing analytics toolkits, and matching questions. Stay ahead in your course by subscribing to the Levy/Weitz/Grewal Retailing Management blog, which delivers timely insights into current retail management challenges, accompanied by thought-provoking discussion questions.
Additional ISBNs for Retailing Manegment 11/E: 978-1265072469, 978-1264157440, 978-1265288839, 978-1265279974, 978-1265699574, 978-1265072469, 978-1266111013, 978-1265864545, 978-1265586249, 9781265279974, 9781265699574, 9781265072469, 9781266111013, 9781265864545, 9781265586249
NOTE: This sale only consists of the eBook ISE Retailing Management 11th Edition in the original PDF format. The International Student Edition (ISE) is exactly the same as the North American/USA version. No access codes are included.
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